| Customized Logging Solutions |
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| Vox Spectrum provides customized voice logging solutions for customers across industry verticals. Depending on the need, scalability, affordability and ease of use, Vox Spectrum designs and develops solutions that will benefit the customer, for e.g. Integration of Voice files with the Time Display for ISRO (Indian Space Research Organization) for mission critical voice recording. |
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| Application Integration |
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| Applications that need to be integrated with a Voice Logger to get a comprehensive solution is designed and facilitated by the Vox design and development teams. For e.g. Lawful Interception application integrated with Vox Logger for the Government and Security industries or integration with Emergency Response Systems. |
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| Database Integration |
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| The Open Source platform of DGVOX allows integration with any third-party/customer database for data capture and data mining opportunities that may be desired by a customer. For e.g. Telephone Directory database integration with Vox Logger for First Responders/Emergency Services or Customer database. |
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| Module Integration |
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| DGVox’s Application Programming Interface (API) allows specific third party administrative and quality modules to be integrated. For e.g. Third Party AQM (Agent Quality Monitor) module or Screen Capture module for BPOs and Contact Centers |
